Privacy and Data Protection
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Privacy and Data Protection
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We appreciate your visit to our website and thank you for your interest in our
company, our products and our web pages. Protecting your privacy when using our
web pages is important to us. Therefore, please take note of the following
information:
1) Basic Information about handling personal data
You may visit our website without your having to release any personal data. For
each access to our website usage data will be transmitted by the respective
internet browser and are stored in log files, the so called server log files
such as date and time of the call, name of the accessed page, data volume
transferred and the name of the inquiring provider. Those data cannot be
attributed to a particular person and are exclusively intended to ensure a
smooth operation of our website and to improve our offer.
Personal data are only collected if you voluntarily disclose such data to us
for the purpose of concluding a contract or opening a customer account. It is
evident from the respective input form which data are collected. Closing your
customer account shall be possible at any time and may be effected through a
message to the contact address described below. We store and use the data you
disclose to us for the purpose of contract processing. Upon complete fulfilment
of the contract or closing of your customer account, your data will be blocked
with care for tax and commercial retention periods and will be deleted upon
expiry of those periods, unless you have explicitly consented to the further
use of your data or we reserve the right to use your data permitted by law.
Hereinafter we inform you accordingly about such a reservation.
When contacting us (for example via contact form or e-mail) personal data will
be collected. It is evident from the respective input form which data are
collected. Those data will be stored and processed exclusively for the purpose
of responding to your enquiry or of getting in contact with you and for the
connected technical administration. Your data will be deleted after final
processing of your inquiry, if you so desire, provided that legal retention
periods will not be barred by a deletion.
2) Transfer of personal data for the purpose of order handling
2.1 For the purpose of contract fulfillment, personal data collected by us are
transferred to the transport company commissioned with the delivery, provided
this is required for delivering the goods. For the processing of payments we
pass on your payment data to the authorized banking institution.
2.2 If paying per PayPal, credit card via PayPal, direct debit per PayPal or,
if offered, purchasing on account via PayPal, we transfer your payment data to
PayPal (Europe) S.a. r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449
Luxembourg (hereinafter referred to as "PayPal") for the purpose of
payment processing. PayPal reserves itself the exclusion of certain payment
methods such as credit card via PayPal, direct debit per PayPal or, if offered,
purchasing on account, after the result of a credit investigation. PayPal uses
the result of the credit check with regard to the statistical probability of
failure for the purpose of deciding whether to offer the corresponding payment
method. The credit check may contain probability values (so called score
values). Insofar as score values are included in the credit report, they are
based on scientifically recognized, mathematical-statistical procedures. Among
other data, address data are taken into account when calculating the score
values. For further information on our privacy policy and the use of credit
agencies, please refer to the PayPal data protection information:
https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
2.3 If delivery of the product takes place by the transport service provider
(Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn), we pass your
e-mail address to DHL with your express consent prior to the delivery of the
product for the purpose of coordinating a date of delivery, as follows:
"I agree that my e-mail address will be passed to DHL (Deutsche Post AG,
Charles-de-Gaulle-Straße 20, 53113 Bonn) to enable DHL to contact me per e-mail
prior to the delivery of the product for the purpose of coordinating a date of
delivery. I can withdraw my consent given to you at any time.”
Otherwise, we only pass the name of the addressee and the delivery address to
DHL. In this case, a preceding coordination about the date of delivery with DHL
is not possible.
2.4 If delivery of goods takes place by transport service provider UPS (United
Parcel Service Deutschland Inc. & Co. OHG, Görlitzer Straße 1, 41460
Neuss), we pass on your e-mail address to UPS with your express consent, prior
to the delivery of the product, for the purpose of coordinating a date of
delivery or of a notice about the shipment status, as follows:
„I agree that my e-mail address will be passed on to UPS (United Parcel Service
Deutschland Inc. & Co. OHG, Görlitzer Straße 1, 41460 Neuss) to enable UPS
to contact me via e-mail, prior to the delivery of the product, for the purpose
of coordinating a date of delivery or of a notice about the shipment status. I
can revoke my respective consent at any time.”
Otherwise, we will only pass on the name of the recipient and the delivery
address to UPS. In this case the prior coordination of the date of delivery
with UPS or a report about the shipment status is not possible.
3) Cookies
Among other things this website uses so-called "cookies” serving to make
our Internet presence more user-friendly, effective and secure – for instance
to accelerate navigation on our platform. Furthermore, cookies allow us to
measure the frequency of website visits as well as general navigation. Cookies
are small text files stored on your computer system. Please note that some of
these cookies are transferred from our server to your computer system, mostly
so-called "session cookies”. "Session cookies” are characterized by
being automatically deleted from your hard drive upon the end of the browser
session. Other cookies remain on your computer system and allow us to recognize
your computer system during your next visit (so-called permanent cookies). You
may certainly decline these cookies at any time provided your browser permits
this. Please note that once your browser is set to decline cookies (from our
website) certain features of this website may not be available or restricted.
4) Use of Google AdWords Conversion-Tracking
This website utilizes the online advertising program "Google AdWords” and
the conversion tracking within the framework of Google AdWords. The
conversion-tracking cookie is set on the user’s browser, if he clicks on an ad
delivered by Google. Cookies are small text files, which the internet browser
places on your browser. These cookies lose their validity after 30 days .They
are not used to acquire personal identification data. If the user visits a
certain page of this website and if the cookie has not yet expired, Google and
we will be able to tell that the user clicked on the ad and was forwarded to
this page. Each Google AdWords client gets a different cookie. Thus, cookies
cannot be tracked via the website of AdWords clients. The information collected
by the conversion cookies are used to provide aggregate conversion statistics
to AdWord clients who have opted-in for conversion tracking. Clients are
informed about the total number of users who clicked on the ad and were
forwarded to a conversion tracking tag page. However, they do not get any
information enabling them to identify users personally. If you do not want to
participate in the tracking program, you can refuse the use of this program by
easily deactivating the google conversion-tracking cookie via your internet
browser through the user settings. In this case, you will not be included in
the conversion tracking statistics. Further information concerning Google data
privacy can be found at http://www.google.de/policies/privacy/
5) Web analysis service
This website uses Google Analytics, a web analysis service of Google Inc.
("Google”). Google Analytics uses so-called Cookies, text files which are
stored on your computer and which enable you to conduct an analysis of the use
of the website. The information generated by the cookies about your use of the
website will normally be transmitted to a server in the US, where it is stored.
In the case of activating an IP anonymizer for this website, your IP address will
however be abbreviated by Google within the member states of the European Union
or within other member states to the Agreement on the European Economic Area.
Only in exceptional cases, the full IP address will be transmitted to a server
in the US, where it is abbreviated. On behalf of the website operator, Google
will use this information to evaluate your use of the website, to compile
reports on website activities and to provide further services connected to the
website use and the internet use for the benefit of the website operator.
The IP address transmitted by your browser in the context of Google Analytics
will not be linked to other data retrieved by Google. You may prevent the
storage of cookies by making the appropriate settings in your browser. However,
we should point out that in that case you might not be able to use the full
functionality of this website. You may permanently refuse Google to collect
data generated by cookies regarding the use of the website (including your IP
address) and to process them by downloading and installing the browser plugin
available under the following link:
https://tools.google.com/dlpage/gaoptout?hl=en.
As an alternative to the browser plugin or for browsers regarding mobile
devices, please click on the following link in order to set an opt-out cookie,
which disables Google Analytics to collect data on this website in the future
(this opt-out cookie only functions for this browser and this domain. If you
delete your cookies on this browser, you have to click again on this link:
<a href="javascript:gaOptout()">Deactivate Google
Analytics</a>
It is noted that this website uses Google Analytics with the extension
“anonymizetp()”. IP addresses can therefore be processed only in abbreviated
form in order to prevent personal references.
6) Information on Customer Rights and Contacts
You are entitled to obtain information on your saved data free of charge and on
how to correct, block or delete this data where applicable. Please contact us
with any further inquiries about the collection, processing or use of your
personal data. The same shall apply for obtaining information, your requests to
block, delete or correct your personal data as well as for withdrawals of
granted consents. You can find our contact address in our legal notice.